Interacting with your guests has never been easier. The digital concierge feature allows you to automate welcome messages, initiate guest conversations, enable online check-in, publish digital hotel content and much more. It serves as a powerful guest engagement tool.
The Fortress Resort & Spa
Promote targeted services, last minute offers or exclusive deals to guests based on their profile and behaviours. Staff can create a targeted campaign for newly arriving guests or send a last minute promotion to already checked-in guests.
Invite your guests to check-in via email or allow your guests to check-in from your website before their stay. An automated pre-arrival process will allow your guests to personalise their preferences and comforts. The pre-arrival check-in allows hotel staff to provide a better service to their guests prior to arrival